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Original Research
Employee performance is a key factor in the effectiveness of public service delivery within local government institutions. This study aims to analyze the effect of work motivation, work discipline, an
Work Motivation Work Discipline Work Environment Employee Performance
Articles
This study assesses how Automated Cargo-Handling (ACH) systems influence operational efficiency at Dar es Salaam Port, Tanzania’s primary maritime gateway. Employing a convergent mixed-methods design,
Local GovernanceResponsive GovernanceDecentralizationCitizen ParticipationService DeliveryAccountability
Articles
Service Quality is the primary concern and is rigorously monitored by companies in the service industry, such as the Information and Communications Technology (ICT) sector. The standard of services is
Service QualityCustomer SatisfactionCustomer RetentionService Standard ModelICT
Articles
Background: Both governments at central and sub-national levels have increasingly pursued mechanisms to improve governance and service delivery to the citizenry. Since the onset of devolution, expecta
Interdisciplinary ApproachWebbed ModelBiotechnology
Articles
This study sought to establish the influence of devolved healthcare financing on service delivery in county government hospitals in Kenya. Kenya adopted a system of devolution in 2010 and devolved som
Existential philosophyExistentialismHoa Hao BuddhismPhilosophy of humanityVietnam.
Articles
This study examines the role of Job Crafting in enhancing the quality of smart services in e-government, focusing on two local governments in Southeast Sulawesi, Indonesia: Kendari City and North Kona
Job Craftinge-governmentsmart servicespublic service qualitylocal government
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The relationship between colonial governance and Nandi leadership in Kenya has received significant scholarly attention, particularly their dual roles in serving both colonial administrations and thei
Service deliverydevelopmentpolitical elitesprofessionalizationcorruption
Articles
Adequate and effective management of the civil service are critical to sustainable socio – economic development of any nation. In Nigeria, as in most countries in Africa, the civil service has decline
Service deliverydevelopmentpolitical elitesprofessionalizationcorruption
Articles
This paper explores the transformative role of technology in modern governance in India, highlighting its impact on transparency, efficiency, and citizen engagement. With the advent of digital tools a
TechnologyE-governanceDigital India
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The integration of big data analytics in education has garnered significant attention in recent years due to its potential to revolutionize traditional educational practices. This paper explores the m
: Existential VacuumFamily-based supportBettered Women.
Articles
The Kenyan government is increasingly concerned about the ongoing deterioration of insecurity concerns and the recurrent terror attacks that are being fueled by terrorist operations in Mandera County.
Non-Governmental OrganizationsIncidencesImplicationsPrevelence FactorsInsecurityService Delivery
Articles
Access to funds by Non-Governmental Organizations (NGOs) continues to be a major problem for many NGOs in Tanzania. The study from which this paper is based examined the sources of funds for NGOs, ana
Articles
This paper studies about the status of urban service delivery in India’s major states and its objective relates with urbanisation and its service delivery provided by Local government to developed sta