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Annals of Medicine and Medical Sciences
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  3. The Role of Governance Strategies in Service Delivery in Nyeri Central…
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The Role of Governance Strategies in Service Delivery in Nyeri Central Sub-County, Nyeri County; Kenya

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Annals of Medicine and Medical SciencesVol. 9, No. 05, (2025) May 11, 2025pp. 7951-7969DOI: 10.18535/sshj.v9i05.1819 0 citations
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Abstract

Background: Both governments at central and sub-national levels have increasingly pursued mechanisms to improve governance and service delivery to the citizenry. Since the onset of devolution, expectations for public service delivery have been high among the citizenry. Governance strategies are an important component of service delivery in the devolved system of governance.

Aim: The aim of the study was to examine the role of governance in service delivery in county governments.

Setting: The study was conducted in Nyeri Central Sub-County

Methods: The study adopted both qualitative and quantitative research methods. The study shall employ a descriptive research design targeting a population of t140, 338 individuals’ persons living in the Nyeri Central sub-county. A sample of 178 participants was selected for this study. This study used systematic sampling technique was used. The validity and reliability findings were used to assess the adequacy of the study tool. Quantitative data was collected using structured questionnaire while an interview guide was the main qualitative research instrument. Data was analyzed using descriptive and inferential statistics in SPSS (v23). Qualitative data was summarized using a thematic analysis approach.

Results: The findings of this study are envisioned to inform policy for the evaluation of governance strategies to ensure the efficacy of service delivery in the county government.

Conclusion ad Contribution: The study concludes that while governance strategies have improved decision-making and planning, they have not significantly increased service efficiency.

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