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ISSN (Online): 2456-2653
Annals of Medicine and Medical Sciences
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1 results for "Customer Retention"
1
Service Quality, Customer Satisfaction, and Retention in an ICT Company: A Framework for Developing a Service Quality Model
Articles
Service Quality is the primary concern and is rigorously monitored by companies in the service industry, such as the Information and Communications Technology (ICT) sector. The standard of services is
Service QualityCustomer SatisfactionCustomer RetentionService Standard ModelICT
🗓 May 2025pp. 8009-8020DOI: 10.18535/sshj.v9i05.1852 ↗View Article →